Frequently Asked Questions

Yes. We have one of the largest collections in Adelaide. You can choose a current design from our website, visit us in-store and browse our collection or we can custom-make something based on your ideas. If you want to mix elements of two designs into one, or you have envisaged exactly what you are looking for, we can work together to create something uniquely yours.

Yes, that is what we specialise in. We are experts at custom-making any design you have in mind. You may like to adapt one of our existing designs or show us a picture and our designer can create a sketch in scale with your finger size, bringing your design to life. Come in today, for a no-obligation appointment and we’ll happily give you a quote.

There is no right or wrong choice. Most people are drawn to a particular setting due to their own personal wants and needs. The claw setting is the most popular, as it is, in theory, the most secure. However this setting has many factors to consider including the number of claws, the shape and the thickness. You can see the different options available, in our ring settings page or you can make a no-obligation appointment, to discuss the various options with us.

Depending on the design approximately anywhere between 2-6 weeks.

If you can borrow a ring she wears and bring it into our store we can use this as a guide, however if this isn’t possible, then you can use the ring size guide (link to Australian ring size guide ) jot down her finger size and bring it in with you. It’s important to remember, we can always resize the ring if it’s not quite right.

We create rings to suit all budgets and desires starting from $2,000 to $20,000 and beyond.

Yes, during the design process changes can be made. We take care to ensure you are involved every step of the way and we work together, so you are very much a part of the initial planning stage. Please note however, once the design is complete no changes can be made.

Yes, this is definitely an option. This allows her to be blown away with a surprise engagement but also be involved in choosing her dream ring. We will present the diamond in a beautiful box so that you can propose with style and still get down on one knee!

Gold is naturally yellow in colour, so alloys are mixed with it to turn it white. The gold is then plated with precious metal solution called rhodium, an external coating, giving the metal a shiny and bright lustre. 18ct is 75% pure gold with 25% mix of white alloy metals.
Platinum is a naturally white precious metal therefore it does not need to be rhodium-plated. However it still needs to be polished every couple of years to maintain its bright white colour. Platinum is a 95% pure white metal and is one of nature’s hardest precious metals. Both metals are perfectly suited to fine jewellery, including engagement and wedding rings.

Diamonds are not for everyone. We love coloured gemstones as an alternative. Sapphires are nearly as durable as diamonds and can stand the test of time. Gemstones come in a full rainbow of colours to suit all styles. The best thing is to book in a free design appointment with us and we can show you all the options.

Yes! We specialise in remodelling and love turning your old piece of jewellery into something new and exciting. Our in-house designer can help you recreate something special and make you fall in love with your piece of jewellery all over again.

Yes we can. It’s best to make an appointment with our helpful staff, bring the diamond in and talk through the options available to you. Conditions do apply.

A proposal ring allows you to be a true romantic. Surprise her and then given her the chance to design her dream engagement ring, right by your side! It takes the worry out of choosing something she may not love, plus she knows her happiness is your number one priority! Choose from our range of beautiful diamond proposal rings for only $500 and propose in style today.

Purchase one of our gorgeous Proposal rings and you will receive a $500 discount off the purchase of any engagement ring valued over $3000*.

Yes of course. Wedding bands are our specialty and we can match your wedding band to your engagement ring to create the perfect bridal set.

It all depends on the design. Fancy diamond rings can take approximately 3-6 weeks and plain gold or platinum rings approximately 2-4 weeks.

Yes! We love to create rings unique to you. Whether it’s something you have seen elsewhere, designing something from scratch with our designer, or replicating a loved one’s ring, we can help you create a ring you will love forever.

We have one of Adelaide’s largest ranges of ladies and mens wedding rings, showcasing the latest styles and precious metals. You can choose from a wide range of our beautiful designs. Whether it’s plain or with diamonds, there is something to suit everyone’s style and if not, we can create it for you!

Yes, of course. We will include this as a complimentary gift. It’s such a lovely way to add a very personal touch to your rings.

It stands for Colour, Clarity, Carat weight and Cut. all of our diamonds are independent laboratory certified, and our presence is G.I.A. (the industry standard) ensuring the highest quality possible.

Diamonds are as individual as we are. No two diamonds are the same (regardless of grading) just like your special someone, they are one of a kind! We are experts at sourcing the perfect diamond for you to suit your style and budget.

We are committed to sourcing our diamonds in the most ethical way. We only deal with members of the JAA (Jewellery Association of Australia) who adhere to strict codes of conduct and the Kimberley Process. We also stock the latest lab grown diamonds which are a great alternative to mined diamonds. Read more in our blog lab grown diamonds

At manufacturing jewellery stores, yes. We have a large range of diamonds to choose from and believe everyone should have the chance to view their diamond up close and personal before making the final decision. Nothing beats viewing your diamond loose before it is set into your dream ring. Having the opportunity to compare diamonds, before you make the final decision, makes the experience even more special.

All of our diamond are independently certified we recommend the industry standard G.I.A. – Gemmological Institute of America Certified, ensuring the highest quality of independent certification.

Visa, Mastercard, Amex (fee applies) Direct Bank Deposit & Zip Money.

Ready-to-wear rings and jewellery can be exchanged for any other item within 14 days, from day of sale, provided the item was purchased from our existing stock and is returned in the same condition when bought with valid proof of purchase e.g.: the item is still in its box, has not been worn or scratched and you have the receipt. Special order items cannot be returned or exchanged.

Custom-made jewellery cannot be returned or exchanged. We do our very best to make a custom-made piece that you will be 100% happy with. You can however, make changes to your design during the manufacturing process as there are multiple steps in the process that enable you to see the design along the way, providing you with opportunities to make sure it is perfect before the final piece is crafted. Any deposit or payment made in the event of a cancellation is the termination charge.

Yes, we offer a two-month lay-by. All we need is a 50% deposit off the item total, this way you can either pay regular payments or finalise the payment once you pick the item up. On larger and more expensive items, we are more than happy to extend the lay-by period as long as you are making regular, fortnightly payments. Conditions apply – ask in-store for further details.